Responsible Gaming
Gambling Should Be Entertainment, Not Income
At Royal Reels, we believe online gaming should be an enjoyable form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Please only gamble with money you can afford to lose, and always view any winnings as a bonus, not an expectation.
Age Verification
Online gambling in New Zealand is only for players aged 18 years and over. If you are under the legal age, please do not use Royal Reels or any online casino services. We take age verification seriously and comply with all local regulations.
Warning Signs of Problem Gambling
Problem gambling can develop without you realizing it. Please be aware of these warning signs:
- Chasing losses by gambling more to recover money you've lost
- Gambling with money intended for bills, rent, or essential expenses
- Hiding your gambling from family, friends, or partners
- Lying about how much time or money you spend gambling
- Gambling to escape stress, anxiety, or emotional problems
- Needing to gamble with increasing amounts to achieve the same excitement
- Unsuccessful attempts to cut back or stop gambling
- Neglecting work, school, hobbies, or relationships due to gambling
- Borrowing money or using credit to fund gambling
- Feeling irritable or anxious when trying to reduce gambling
If you recognize any of these signs in yourself or someone you know, seeking help is important.
Self-Help Tools & Responsible Gaming Features
Royal Reels provides several tools to help you maintain control of your gambling:
- Deposit Limits: Set maximum amounts you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Cap the maximum amount you're willing to lose in a given timeframe
- Reality Checks: Receive pop-up reminders during gaming sessions to help you stay aware of time and money spent
- Session Time Limits: Set automatic log-off times to prevent extended play sessions
- Self-Exclusion: Voluntarily exclude yourself from your account for a set period or permanently
Contact our support team to activate or adjust any of these tools at any time.
Support Organizations & Help Resources
If you're struggling with problem gambling, please reach out to one of these organizations:
New Zealand
- Problem Gambling Foundation (NZ) – Free, confidential support and counselling
Phone: 0800 664 262 (24/7)
Website: www.pgf.nz - Gamblers Anonymous (NZ) – Peer support meetings
Website: www.gamblersanonymous.org.nz
International Resources
- GamCare (UK) – Support for problem gamblers
Website: www.gamcare.org.uk - GamStop (UK) – National self-exclusion scheme
Website: www.gamstop.co.uk - Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org - National Council on Problem Gambling (USA)
Website: www.ncpgambling.org
If You Need Help, Reach Out Today
There is no shame in asking for help. Problem gambling is treatable, and support is available. If you or someone you know is struggling with gambling:
- Contact the Problem Gambling Foundation (NZ) on 0800 664 262
- Visit one of the support organizations listed above
- Speak with a trusted friend, family member, or healthcare professional
- Use the self-exclusion and limit tools available on Royal Reels
Remember: Recovery is possible, and help is available right now.